An IT team for
the way you work.
From email and shared files to payroll, websites and remote work, get practical support for the systems your business uses every day.
The systems your team relies on.
Support across productivity, business applications, hosting and the connections that keep people working.
Microsoft 365
Setup, migration and ongoing administration of Microsoft 365, also known by the older Office 365 name. Support for business email, Microsoft Teams and the applications your team uses.
Manage licences, new starters, departing staff and access across your Microsoft environment.
Related services: Cloud & hosting Managed IT
Google Workspace
Setup, migration and administration of Google Workspace, previously known as Google Apps. Help your team work with business Gmail, Drive, Docs and Sheets.
Support account access, shared documents, new starters and departing staff across your Google environment.
Related services: Cloud & hosting Managed IT
SharePoint & OneDrive
Organise shared documents, move files into SharePoint and OneDrive, and set up access for the people who need them. Help with team sites, document libraries, permissions and external sharing.
Resolve sync problems and support file access from office computers, laptops and remote workspaces.
Related services: Cloud & hosting Cyber (Security)
Outlook, mailboxes & calendars
Practical Outlook support for account setup, profiles, shared mailboxes, delegated access, calendars and mobile email.
Troubleshoot send and receive faults, connection problems and mailbox moves. Coordinate Outlook, Microsoft 365 / Exchange Online and your domain’s email records.
Related services: Remote support Cloud & hosting
Security, MDR & business antivirus
Business antivirus, endpoint protection, email filtering and safer browsing, supported by account protection and multi-factor authentication.
Discuss Managed Detection & Response (MDR) for threat monitoring, investigation and response. Maintain a safer online presence with attention to software updates, business accounts, device protection and website access.
Related services: Cyber (Security) Managed IT
Web hosting, cPanel, domains & DNS
Web hosting, cPanel administration, website moves and SSL/TLS certificates. Support for domain registrations, renewals and transfers, plus DNS records for your website and email.
Coordinate hosting, domain and mail changes, including the records used for email delivery and sender authentication.
Related services: Cloud & hosting
MYOB, Xero & payroll
Technical support for the computers, connections and access behind MYOB, Xero and payroll applications. Help with installation, updates, user access, connectivity and printing.
Support backup workflows for locally stored business data and coordinate with your software provider when an application issue needs their input.
Related services: Remote support Managed IT
Firewalls, domains, Azure & Entra
Firewall and VPN configuration, Windows Server Active Directory domains, Microsoft Azure environments and Microsoft Entra ID (formerly Azure AD).
Manage user accounts, groups, device access and sign-in policies across onsite and cloud systems. Keep office networks, business locations and cloud services working together.
Related services: Networks & connectivity Cyber (Security)
Remote work & connected teams
Set up remote access around the applications your staff need, using VPNs, remote desktops, hosted systems and cloud collaboration where appropriate.
Support home and office laptops, multi-factor sign-in, shared files, meetings and remote printing. Connect staff and locations with a consistent way to reach business resources.
Related services: Networks & connectivity Cloud & hosting
Keep the working day moving.
People, computers & printers
Remote assistance and onsite support for Windows and Mac systems, office Wi-Fi, printers, scanners and the faults interrupting your staff.
Plan for getting back to work
Backup options for onsite systems, business data and cloud services, with recovery planning and restore checks matched to your setup.
New staff, equipment & locations
Equipment supply, installation and upgrades, alongside planning for new starters, office moves and connections between business sites.
Before we get started.
Can you support our existing Office 365 or Google setup?
Yes. We can work with an existing Microsoft 365 / Office 365 or Google Workspace environment. Start with the accounts, applications and issues you have today, then plan any changes around your team.
Do we need to move everything to the cloud?
No. TP supports cloud, self-hosted and onsite systems. Your applications, existing equipment, locations and remote access needs guide the arrangement.
Can you help with Outlook and SharePoint or OneDrive problems?
Yes. Tell us whether the issue affects email, calendars, shared mailboxes, file access or syncing, and which staff or devices are affected. We can review the setup and troubleshoot the connection between the services.
Can you help staff work from home or another office?
Yes. We can discuss remote desktops, VPNs, cloud applications and access between locations. The setup is planned around the software, files and equipment your staff need to use.
Can we combine ongoing support with project work?
Yes. Discuss a managed support arrangement, a defined migration or upgrade, or help alongside your existing IT person. We agree the responsibilities, coverage and scope around your business.