Keep the showroom and workshop connected.
Support the technology behind vehicle enquiries, sales, parts and service. Bring your dealership's systems together from the first lead to the next service booking.
Through the dealership
- Enquire
- Sell
- Deliver
- Service
IT for more than the sales desk.
A dealership connects salespeople, finance and administration, parts staff and the workshop. Each team needs reliable access to the right applications and equipment.
Dealer management systems
Support workstations, browsers and connections behind your DMS, including the IT used across vehicle sales, administration, parts and service.
Leads, CRM & stock listings
Keep sales teams connected to CRM tools, enquiry notifications, vehicle stock and online listing workflows, coordinating application links with suppliers.
Showroom & yard connectivity
Plan staff Wi-Fi, mobile devices and separate guest access around the showroom, sales offices and the areas where the team works.
Workshop & parts counters
Support the PCs, tablets, scanners and printers used around service bookings, job cards, parts orders and warranty administration.
Contracts & customer documents
Keep scanning, printing, PDFs and electronic signing tools connected to the sales and handover process, with access appropriate to each role.
Multi-site operations
Connect locations to shared email, files and business systems. Plan backups, equipment changes and supplier coordination around trading hours.
The systems behind each handover.
A typical dealership brings sales, administration, parts and workshop teams around dealer systems and shared customer or vehicle records. The IT plan considers each connection.
Dealer systems
DMS / CRMCustomer and vehicle records, application access and the network underneath.
Sales
Enquiries, leads, quotations and vehicle stock.
Administration
Customer documents, contracts, invoices and delivery handovers.
Parts
Availability, orders, counter enquiries and parts requests.
Workshop
Bookings, job cards, service records and workshop devices.
The connections shown describe the working relationship between teams. Application links and data exchange are planned around your DMS, CRM and supplier requirements.
Systems to discuss.
Bring your DMS, sales and workshop product list. We can assess the supporting IT and coordinate with your automotive software suppliers as part of an agreed scope.
- Pentana eraPower
- Pentana DealerPRO
- Sales CRM & listings
- Parts & service tools
One business, several working environments.
A sales laptop, a parts-counter printer and a workshop tablet have different jobs. We consider how they connect to your applications and how a fault in one area affects the next handover.
- Connectivity planned across the dealership
- Clear responsibilities between IT and DMS suppliers
- Equipment and maintenance suited to trading needs
Before we get started.
Can you work with our DMS provider?
Yes. We can coordinate device, network and access requirements with your dealer management system supplier and agree which issues each party handles.
Can you help both independent and multi-site dealerships?
We can discuss a single showroom or a group of locations. The plan depends on your applications, workshop setup, devices and the links needed between sites.
Can you help with workshop diagnostic equipment?
Tell us the equipment and manufacturer first. We can assess the supporting computer and network requirements; vehicle diagnostics and manufacturer-specific systems may require the equipment supplier.