Business calls.
Connected teams.
Keep calls moving between reception, the office and remote staff. Talk to TP about a business phone system shaped around your people, locations and working day.
From the first ring to the right person.
Business phone systems
Discuss cloud PBX and VoIP options, extensions and call capacity around your existing setup and the number of people taking calls.
Desk phones & headsets
Choose desk phones, cordless options, headsets and computer or mobile calling apps that suit reception, private offices and staff on the move.
Call flow & reception
Plan ring groups, queues, transfers, recorded greetings, voicemail and opening-hours routing so callers reach the right team.
Remote & multi-site teams
Connect locations and remote staff through a shared phone system, with extension and mobile-app options to discuss for your chosen platform.
Numbers & changeover
Coordinate number transfers with your carrier, document the current call flow and test incoming and outgoing calls before completing the changeover.
Network & call quality
Review internet capacity, switches, cabling and Wi-Fi. Include voice traffic priorities, backup connectivity and power arrangements in the plan.
A phone system that fits your working day.
Start with how your team answers calls today. Then agree the equipment, phone service, changeover timing and support responsibilities.
Map the calls
People, numbers, busy periods, locations and the route each call needs to take.
Plan the setup
Phone platform, devices, internet connection, carrier and proposed costs.
Test the changeover
Number transfers, greetings, call routing, staff handover and support contacts.
Can we keep our current phone numbers?
We can discuss transferring existing numbers and coordinate with your carrier. Confirm number eligibility and transfer timing before arranging the changeover.
Can staff answer calls away from the office?
Discuss softphones, mobile apps and remote extensions for the selected phone platform. We will check the licences, devices and connections needed for your staff.