TP Solutions / Remote support

A helping hand.
A few clicks away.

Already speaking with TP? Choose the connection option your technician asks you to use.

Let’s get connected

Choose your support connection.

Two ways to reach the same team.
Your technician will point you to the right one.

CONNECTION / 01

Open our ScreenConnect portal and follow your technician’s instructions to join your support session.

sc2.tp123.netOpen ScreenConnectOpens in a new tab

CONNECTION / 02

Use the tp123 remote support page when your technician directs you to this connection option.

tp123.netOpen Remote Support tp123Opens in a new tab

Not sure which one to use? Call 08 8268 3333 and we will guide you.

From your screen to our team

A little information at the start helps us understand what needs attention.

01
Speak with TP.
Have your business name, location and a short description of the issue ready.
02
Open your connection.
Choose ScreenConnect or Remote Support tp123 as directed by your technician.
03
Follow the prompts.
Your technician will guide you through the next steps on the support site.

A clear next step

Which connection should I choose?

Use the option your TP technician asks you to open. If you have not spoken to us yet, call 08 8268 3333 to get started.

What if I am given a session code?

Enter the code on the support site your technician directs you to. They will guide you through any remaining prompts.

Can I talk to TP about a new enquiry?

Yes. Call the team or visit our Contact page to discuss your business, systems or next project.